Frequently Asked Questions

Questions about our Seattle Print Shop & printing services

Below are some answers to some of our most common questions. Topics range from printing services, graphic design, direct mail services and more. If you don’t see an answer to your particular question, just give us a call at 425-451-8553 or send your question using the form on the right.

Find your answers here

What is a bleed?

Bleeds are required in all artwork with an image that extends the trim edge of the product. Add a quarter inch (0.125″) to each side to allow for cutting. For example, for a 3.5″ x 2″ Business card with full bleed, the image size should be submitted at 3.75″ x 2.25″

0.125″ (1/8″) on each edge of the card will be trimmed off during the cutting process. This will leave you a 3.5″ x 2″ standard Business cards.

Your type (text) should be 0.125″ (1/8″) inside the cut box on each side. This will guarantee your text to not be cut off form your artwork.

What types of files do you accept?

We accept the following file types:

AI – Illustrator

PSD –Photoshop

PDF – Portable Document File (Preferred)

Indd – InDesign

What image resolution is required?

For printed images, the resolution is 300 dpi. If your file or document is 72 dpi, which is made for the web, you can not simply increase the resolution to a higher DPI. The final result of the image will still be blurry. The best way to avoid this problem, your image resolution has to be at least 300 DPI for perfect final print results.

What color mode do you require?

All color mode must be in CMYK. If files are submitted in RGB, there will be a color shift or colors dropping out, however we always try our best to check your file and fix them before printing.

Can I write on UV coating?

No, you cannot. The best finish for writing on is uncoated.

Why do I have to convert my text to outlines?

Once text is converted to outline, there is no longer the need to supply fonts. The typefaces will look exactly as it was designed and it ensures of no font substitution took place while printing your file.

What if I am not satisfied with the final product?

All Access Media guarantees all its work. We will not stop until you are 100% satisfied with the results.

Does this mean if I have a spelling error or wrong number the reprint will be free?

We have a proofing and approval process that eliminates most of these types of errors. However, once in a while something will be approved by a customer and an error noticed after delivery. If this happens we will work with you the best way possible at a reduced rate.

What kinds of paper do you carry?

In house we have 100# gloss book and cover, 14pt, 16pt and 18pt cover, 70# white linen, 70# bright-white book just to name a few.

We have access to every paper material that is commercially available in the US. We do not print only on selected stocks. We can order any paper product you need from mills across the country.

Do you offer mailing services for materials printed at All Access Media?

Yes, we can handle all your mailing needs from beginning to end. From variable data form letters to postcards and anything else that can be mailed. Please see our Direct Mailing Services page for more information or email us here (maillink).

How can I submit my print files?

You can email them to (can that email address be activated?) or if the files are too large to email let us know and we’ll send you a link to use.

How long will it take to receive my order?

Production times vary depending on the scope of each individual job. Generally things like business cards, postcards and flyers take 2-5 days. We can usually get most jobs done in 24 hours if you’re in a rush.

Intricate jobs like foil stamping, embossing or die cutting add 2-3 additional days.

Turn around time on your job begins once you’ve approved your artwork.

What forms of payment do you accept?

We accept checks and most major credit cards.